Indulgent Essential Spices ships across the world. Our shipping prices reflect the challenges of offering this in a cost effective way. Domestic U.S. Shipping has a flat fee regardless of the size of the order.
Under normal circumstances it can take up to 2-5 business days to process an order for shipment. We strive to ship all orders weekly on Thursdays. We believe in timely shipping so you are able to enjoy your products right away.
Blended Shipping Rates:
Our apparel and accessories ship separately from gift sets, coffee, sauces, desserts and spices/rubs, as they are printed and shipped on demand. They have separate shipping costs. If your order includes both, you will see a blended shipping rate at checkout.
We are excited to be able to ship products internationally. While it is expensive to do so, we want people everywhere to enjoy our products. International shipping rates are based on your region of the world and will be clearly stated at checkout. Indulgent Essential Spices IS NOT responsible for taxes and duties (Including VAT) that are imposed by your country of residence. Those are your (the customer) responsibility. Please factor that in when ordering.
All sales are final, and as a result no returns will be accepted. However, we may refund your purchase if the situation warrants a refund. If you would like to inquire about a refund please email [email protected]. If your product is damaged during shipping, please let us know so a replacement can be shipped. Photos of the damage are welcome for insurance purposes.
Additional non-returnable items:
- Gift cards
- Downloadable products
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
What information do we collect?
We collect information from you when you place an order or subscribe to our newsletter.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or Indulgent Essential Spices. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To improve customer service
your information helps us to more effectively respond to your customer service requests and support needs
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Children’s Online Privacy Protection Rule (“COPPA”)
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.mikedsbbqindulgentessentialspices.com
This policy was last modified on 01/01/23
Indulgent Essential Spices LLC
7 W. Mason St., Suite A
Franklinton, NC 27525
Contact us at [email protected] for questions or concerns or just to say HI!